API Integrations
MASTER SPECIALISTS
What are API Integrations? We offer custom API connections that allow your fleet management systems to communicate directly with Master Specialists. This enables automated data exchange, real-time updates, and seamless integration with your existing business workflows.
Integration Overview
What We Can Integrate
Inbound (Your System → MST)
- Truck/Asset Data: Sync your fleet inventory
- Issue Reporting: Create jobs from your dispatch system
- Driver Information: Keep driver contacts updated
- Location Data: Sync facility/branch information
Outbound (MST → Your System)
- Job Status Updates: Real-time repair progress
- Estimates & Approvals: Automated notifications
- Invoice Data: Push billing to your accounting
- Receipts: Payment confirmations to your system
- Inspection Reports: DOT and PM documentation
Integration Methods
| Method | Description | Best For |
|---|---|---|
| REST API | Direct API calls for real-time data exchange | Custom software, fleet management systems |
| Webhooks | We push updates to your system as events happen | Real-time notifications, status changes |
| File Export | Scheduled data exports (CSV, Excel, PDF) | Accounting imports, reporting |
| Email Parsing | Structured email replies processed automatically | Estimate approvals, simple workflows |
Common Use Cases
Fleet Management Systems
Connect your existing fleet management software to receive job updates, push maintenance requests, and sync vehicle data automatically.
Accounting & ERP
Automatically push invoice data to your accounting system (QuickBooks, SAP, etc.) when invoices are created or payments are received.
Custom Mobile Apps
Build driver-facing apps that integrate with our job and inspection data for a seamless mobile experience.
Business Intelligence
Export repair data to your BI tools for fleet cost analysis, maintenance trends, and operational reporting.
Third-Party Integrations
We work with various third-party platforms. If you use any of these systems, ask us about integration options:
- Samsara
- Geotab
- Fleetio
- KeepTruckin (Motive)
- Omnitracs
- TMW Systems
- McLeod Software
- QuickBooks
Don't see your system? Contact us - we're always expanding our integration capabilities.
Getting Started
Step 1: Initial Consultation
Contact us to discuss your integration needs. We'll review your current systems and identify the best approach for your business.
Step 2: Requirements Gathering
We'll work with your IT team to document data fields, endpoints, authentication requirements, and any special business logic.
Step 3: Development & Testing
Our team builds the integration and provides a test environment for your team to validate the data exchange.
Step 4: Go Live & Support
Once testing is complete, we deploy the integration and provide ongoing support and monitoring.
Security & Compliance
All API integrations use industry-standard security practices including encrypted connections (HTTPS/TLS), API key authentication, and secure credential storage. We can accommodate additional security requirements as needed for your organization.
Frequently Asked Questions
Q: Is there a cost for API integrations?
A: As of 2025, API integrations are provided at no charge. We implement rate limiting, security checks, and other robust features to keep costs negligible. If that changes, we will let you know.
Q: How long does an integration take to set up?
A: Simple integrations (webhooks, file exports) can be set up within days. Custom API integrations typically take 2-6 weeks depending on complexity.
Q: Do I need a developer on my team?
A: For receiving webhooks or file exports, no development is required. For bidirectional API integrations, you'll need someone who can work with your systems to connect to our endpoints.
Q: Can you integrate with our proprietary software?
A: Yes, as long as your software can make secure HTTPS requests or receive webhook calls, we can likely integrate with it. Contact us to discuss your specific setup.
Q: Is there API documentation available?
A: Yes! We provide interactive API documentation for customers with API access enabled. Contact us to get started.
Ready to Connect?
Contact us to discuss how API integrations can streamline your fleet operations.